Qualify your pet
We check your pet’s size, breed, health requirements, and travel options.
✦ IN PARTNERSHIP WITH PET COMMUTE
Your pet.
Your adventure.
Your travel concierge.
We qualify your pet, call the airlines, make the bookings, and check every box. You travel together. A real coordinator stays with you by phone and group text, all the way.
Find my travel plan ↗✓ Bookings handled✓ Support throughout your journey✓ 100% money-back guarantee
Real people. Your personal team.Meet your coordinators ↗
Your adventure.
Your real person, every step of the way.
Your real person, every step of the way.
LESS GUESSWORK
more tail wags.
more tail wags.
Independent travel.
Experienced backup.
Thousandsof successful Pet Commute transports
Air + groundDomestic and international experience
★★★★★Explore Pet Commute’s customer reviews ↗WE DO THE LEGWORK. YOU GO TOGETHER.
A pet travel agent.
A personal concierge.
One simple fee.
From picking the best flights to that last airport question, we take the details off your plate.
Call us. Text us. We’re here.
Your coordinator—or a team member covering your trip—is available at any time during your journey. A dedicated group text keeps everyone connected.
YOUR TRIP, TAKEN CARE OF6 steps to travel-ready
✓
Find your best route
We compare airlines, flights, and timing using real transport experience.
Make the bookings
We call airlines, arrange reservations, and confirm the pet booking with you.
Line up the paperwork
We coordinate requirements, health certificates, and deadlines with your vet.
Check the supplies
We confirm carrier fit, packing essentials, and your personalized travel checklist.
Stay with you along the way
Live phone and group-text support through your planned journey.
This is the checklist we manage for you—not another to-do list for you to figure out.
TWO PLANS. ONE LESS WORRY.
Where are you two headed?
Expert assistance for your pet’s journey.
One payment. No subscription.
↗WITHIN THE U.S.
Domestic travel
Your personal concierge for a U.S. flight or road trip.
$195 one-time assistance fee
Choose domestic ↗- Personal pet travel coordinator
- Pet qualification + best airline and flight selection
- Airline calls + bookings handled for you
- Health certificate coordination + document checklist
- Carrier fit + personalized supply check
- Journey-wide phone + group-text support
◎ACROSS BORDERS
International travel
Your personal concierge for travel across borders.
$595 one-time assistance fee
Choose international ↗- Everything in domestic assistance
- Origin and destination requirement research
- Import and export paperwork guidance
- Health certificate and endorsement coordination
- Vaccination, testing, and permit timeline guidance
- Support with international booking and travel issues
Your fee covers our concierge assistance for the planned journey, with a 100% money-back guarantee on that assistance fee. Airfare, airline pet fees, veterinary services, certificates, testing, permits, government fees, and supplies are additional and paid separately. Certificates are issued by veterinarians; airline and government approvals remain with the relevant authority.
SERVICE DOG TRAVEL CONCIERGE
Your trusted companion.
A thoughtfully prepared journey.
DOT forms, airline coordination, reservations, and a real person in your corner. For qualified handlers traveling with task-trained service dogs.
$395 first trip, including setup
$195 trip concierge + $200 one-time setup.
Returning trip concierge: $195.
THE DIY PET TRAVEL FIELD GUIDE
A little know-how.
A clearer plan.
Helpful starting points for flying with your pet, organizing service dog airline forms, and planning the paperwork for an international journey.
YOUR PET. YOUR ROUTE. THE RIGHT PLAN.
Small companions.
Bigger dogs.
A plan that fits.
Travel with your pet in the cabin, explore checked-pet options for larger animals where available, or review a cargo itinerary. We help check the airline, aircraft, route, breed, kennel, health-document, and seasonal requirements before you commit.
Checked-pet and cargo services are different. Availability is airline-specific and cannot be promised for every dog or route. Alaska pet travel options ↗ · American’s checked-pet restrictions ↗
YOUR OWN TRAVEL SUITCASE
One login.
All the little details.
Keep pet profiles, photos, videos, health certificates, flight plans, and your trip conversation together. Domestic and international journeys have their own place.
Want extra help? Ask about a nanny to accompany you—or an available nanny to manage the journey. These services are quoted separately.
Open my travel suitcase ↗REAL PEOPLE. PERSONALLY INVESTED.
Meet the people
in your corner.
The Pet Commute team behind your concierge.
A familiar name. A real conversation. A shared goal.
John
CEO / Owner
Becky
Transportation Manager
Emma
Flight Coordinator
Halle
Flight Coordinator
Clara
Flight Coordinator
Vicky
Ground Coordinator
Rachel
Ground Coordinator
Teresa
Ground Coordinator
Mark
International Manager
Jason
International Coordinator
Your assigned coordinator brings in the right team for your route. You’ll know who to call, who to text, and who has your back.
Find my concierge ↗THE EXPERIENCE BEHIND YOUR NEXT ADVENTURE
Real journeys.
Very happy arrivals.
A few faces from Pet Commute’s successful transports.
The same know-how, now helping you do it yourself.
Actual Pet Commute delivery photographs, including selections from our curated Google Drive collection.
PLANS CHANGE. YOU STILL HAVE A TEAM.
Need an extra pair of hands?
We can help arrange that, too.
If you need more help, your coordinator can arrange an available flight nanny to accompany you or explore ground support through Pet Commute. Additional services are quoted separately and depend on availability.
Ask John about extra help ↗PACK ONCE. WORRY LESS.
Your pet’s carry-on.
Consider it handled.
Start with the kit. Add the little extras.
Your coordinator checks what fits your journey.
ONE KIT.READY, SET, GO.
THE DIY PET TRAVEL STARTER KITLittle bag.
Little bag.
Big peace of mind.
$49.99 proposed kit price
A soft-sided carrier, collapsible water bowl, 12 potty pads, a portable fan, and a small comfort blanket. Packed together. Ready for your adventure.
Kit concept for review. Final carrier, components, sizing, and price depend on supplier approval. Photos show sourcing examples; the featured branded products are not promised at this kit price.NEXT UP: YOUR NEW FAVORITE TRAVEL COMPANIONS
Good gear. With our name on it.
DIY PET TRAVEL and Pet Commute bottles for you. Matching travel kits for your pet. Thoughtful essentials for every adventure.
Store preview: real supplier photography, illustrative retail prices, and products under consideration. These are not yet Pet Commute tested recommendations or available inventory. Supplier references are in each product’s details.
What does the assistance fee include?
Your personal travel concierge qualifies your pet, compares routes, calls airlines, makes bookings with you, manages a requirements checklist, coordinates paperwork, checks supplies, and stays available by phone and group text during your journey. International assistance adds country-specific research and document timelines.
Does this include the flight or vet fees?
The $195 or $595 fee is for our assistance. Tickets, airline pet fees, vet visits, certificates, tests, permits, supplies, and other third-party costs are separate.
Can you help with health certificates?
Yes. We help identify what your route requires, coordinate timing, and guide you through the process with your veterinarian. Veterinary examinations and certificate issuance are performed and billed by the veterinarian.
What if I need someone to transport my pet?
Our partner Pet Commute coordinates flight nanny and ground transportation. Explore Pet Commute’s transport services ↗
Is every pet and destination eligible?
Requirements vary by airline, route, species, breed, size, and health. Your coordinator helps check your options. Travel approval is determined by airlines and relevant authorities.
How does phone support work?
Your coordinator, or a team member covering your trip, is available by phone and in your dedicated group text at any time during your planned journey. We confirm your contact and backup arrangements before departure.
What is the 100% money-back guarantee?
If you’re not satisfied with our concierge assistance, contact John and we’ll refund 100% of your assistance fee. This covers the domestic or international assistance fee. Airline tickets, veterinary expenses, permits, government charges, and store orders are separate. The guarantee is a fee-refund promise, not a promise that airlines or authorities will approve travel or that a trip will be free of delays.
100%Love your concierge.
REAL SUPPORT. REAL PEACE OF MIND.
Love your concierge.
Or your assistance fee back.
Not satisfied with our assistance? We’ll refund 100% of your assistance fee. Travel costs and store purchases are separate.
Read the guarantee details ↗A REAL PERSON. A SIMPLE NEXT STEP.Contact us.
Contact us.
Start with John.
Questions about your pet’s trip, a travel kit, or which plan to choose? Call or email John. We’ll help you find your next step.
EMAIL USjohn@petcommute.com↗CALL US801-200-3088↗
Tell us where you’re headed, when you’d like to travel, and a little about your pet.